Improving people & organizations

At Impro, our purpose is to empower your employees at every level of your organization to build powerful new habits designed to equip them with all the tools they need to learn, grow, and unlock their full potential.

With our game-changing AI-augmented performance coaching, mentoring, and consulting, we help companies manage with more clarity, and thus, accelerate their and their employees’ growth.

We lead and live by one basic principle:

T E A C H

Impro has brought together an experienced, multi-disciplinary team united by the desire to make an impact across people and organizations, globally.

Living by these values is a team effort. Much of Impro’s strength lies in the shared values of our people - from leadership to coaches to participants - as they are the foundation for continuous growth and lasting success.

Our leadership

Josh Blair

Co-Founder & CEO

Josh knows that technology is most powerful when combined with human ingenuity to deliver exceptional customer experiences. Impro hits the sweet spot in this regard for Josh and leverages his business experience as well as his HR background. 

His other endeavours currently include serving as the Vice Chair of TELUS International (NYSE: TIXT), the NGC Chair of Neighbourly Pharmacies (TSX: NBLY) and being a Partner at Esplanade Ventures.

Prior to 2020, Josh worked at TELUS for a quarter of a century, most recently as Group President but of note to Impro, he also spent 12 years as the company’s chief learning officer and subsequently its chief human resources officer. During this time, TELUS became the most prolific winner globally of the Association for Talent Development’s BEST award (14 wins through 2019) and in 2005, Josh was named the global learning leader of the year by Thomson NETg (now part of Skillsoft).

In 2021, Josh received an honorary doctorate from the University of Victoria (he is an alumnus, with a Bachelor’s of Engineering) in recognition of his professional achievements and community contributions. Josh is also a graduate of the Smith School of Business’ Executive Program at Queen’s University.

Opher Brayer

Co-Founder & Chief Scientific Officer

Opher is a C-Level executive coach, systems thinker, former jazz musician, and education innovator – with hundreds of methodologies to his name. Early in his career, Opher was a trainee of thought leaders Michael Hewitt-Gleeson and Jay Abraham.

 He trained in Systems Dynamics at MIT and in Neuro-Linguistic Programming (NLP) with Richard Bandler. Over the past 30 years, he has coached thousands on their way to realizing their potential both personally and professionally. Opher’s groundbreaking work in developing thinking algorithms that help youth and adults alike to elevate their thinking and performance led to him receiving the Tribeca Disruptive Innovator Award in 2018.

 

Maya Liberman

Co-Founder & COO

Maya Liberman is the COO and Co-Founder of Impro.AI, a Canadian startup that helps companies manage with clarity. Impro.AI is the first company in the AI augmented coaching, consulting, and mentoring space.

 Starting in 2019, Maya began to invest most of her time developing proficiency in software engineering. While doing so, she founded a junior developers community in Israel to help young developers hone their technological abilities. The community currently houses more than 2500 young, enthusiastic developers.

In 2017, Mrs. Liberman managed the non-profit learning organization, Stages. Stages is a Czech Republic based organization that enables young children to become polymath thinkers. The Stages method has enabled over 10,000 children to shift their academic trajectory from average to gifted.

In 2012, Maya joined the Brayergroup company as a project manager. While there, she helped establish the companies’ digital presence and managed it’s various consulting projects. Ms. Liberman was a distinguished cello player and musicologist for many years. She played in The Raanana Symphonette Orchestra in Israel, and was an assistant lecturer at Tel Aviv University. 

While playing in the orchestra, she devoted most of her time to develop the musical awareness of children, playing and teaching about music infront of thoustands of children every year. She won many awards and scholarships during her studies such as: Alfried Krupp, Gideon Tamir, Wolf Foundation and the Tel Aviv University Dean’s Honor. 

Alex Pshul

Chief Architect

Alex is a software architect, consultant, speaker, and a tech freak with proficient knowledge in different technological stacks. Alex is a leading expert on Microsoft technologies and different Azure services with great passion for software architecture.

In March 2021, Alex was recognized by Microsoft as a most valuable professional on Azure technologies for his contributions to the Azure community.

Although computers were always a passion and a hobby, Alex officially started his career in the IAF as a software developer in one of the largest systems that were ever developed in the forces. After demobilization, Alex worked as a lead software developer in a security company and later, moved to be an architect and a consultant in one of the leading software consulting companies in Israel.
In parallel, Alex developed his own app on the Windows Store, traveled the world with technological lectures, taught a couple of courses in the Tel Aviv University and co-created his own meetup group for technological enthusiast in the north of Israel. Alex is an active community member in different technological groups and usually spends his free time in front of the computer screen.

Leigh Gauthier

Leigh Gauthier

Director, Consulting & Micro-Coaching

With over 15 years as a professional coach, Leigh brings a wealth of experience as a certified coach, professionally trained facilitator, and former human capital management consultant with a Fortune 500 firm.

Leigh has had the privilege of working with some of the world’s best and brightest talent in global organizations such as Accenture, STS Capital Partners, and the Rotman School of Management at the University of Toronto, through her Strategy, People Development, Learning, and Career Counseling roles.

Leigh’s passion for learning and personal growth inspires her coaching, to which she brings a number of tools, models, and frameworks to support her work with clients. These include the Coaches Training Institute’s (CTI) Certified Coach designation, the International Coaching Federation’s (ICF) PCC designation, Psychometrics Canada’s MBTI Accreditation, The Academies’ Certified Career Management Coach (CCMC), and, most recently, MindValley’s 10x Certified Health Coach.

Leigh holds a BA in Linguistics and English from the University of Toronto and is a graduate of the Executive Leadership Program at U of T’s Rotman School of Management.

Debra Paul

Account Executive

Debra comes to Impro.AI with a background in Fortune 500 software companies such as Rational Software, IBM, and Symantec, along with several years of experience working for Tony Robbins. Debra has extensive experience in Sales & Operations Management and an intimate familiarity with the Coaching industry.

Her love of learning and finding creative solutions to business problems keeps her immersed in the worlds of technology and the optimization of human potential. Debra’s operational mind combined with her philosophy that people are the central keystone to any successful culture creates a solid foundation for building client and partner relationships from their first impression to the continual achievement of their goals in partnership with us. When she is not busy helping to shape the optimal work world of the future, Debra loves spending time with animals, books, nature, and loved ones.

Joel Pineda

Customer Success Manager

Joel is no stranger to the start-up world with over 12 years of experience in customer management in both the Waterloo and Toronto tech hubs. His approach leans on empathy, collaboration, systems, and design to better the overall user experience. His favorite word is ‘success’ – not for himself, but rather for the clients and users he works with.
A major focus for Joel is on data-driven analysis and research including client feedback, user interviews, customer panels, and data sets to collect valuable information on how to improve usability, function, and market appeal. He loves people and is truly customer-obsessed! He concentrates on building lasting relationships with clients and supporting them at every interval of their journey. He has a successful history of building up support, sales, and CX teams through innovative ideas and collaboration – driving the flywheel, and being heavily involved with all client touch-points aiding in the success of companies such as Andiamo, Personify, and Vendasta. Joel holds an HBA degree in honors political science, legal studies & business administration from Wilfrid Laurier Univeristy in Waterloo and is accredited with UX design certifications from the Interaction Design Foundation in Denmark. He leverages these skills with different industries, organizations, and companies to highlight custom solutions in a way conducive to user & client needs. Outside of customer success, Joel has a passion for wellness, reading and overall self-improvement. He is part of the Tornto Bay Street Rugby Club, involved in sound engineering for DreamHouse studios, plays drums for bands in the city, and volunteers with local organizations including Habitat for Humanity & Cycle Toronto.

Vic Menon

Master Coach and Leader - Quality and Training

After receiving his Bachelor of Science from Stanford University and MBA from the Kellogg School of Management at Northwestern University, Vic went on to a winding career which combined his passions, skill sets, and education. 

As someone with a clear interest in both biology AND the business world, Vic has held various high-ranking marketing positions in multiple life sciences companies. 

After almost 2 decades working with startups and life sciences companies, Vic shifted his career path in order to focus on giving back. For the last 15 years, Vic has been diligently helping to grow the Career Management Center (CMC) at Stanford University’s Graduate School of Business. During Vic’s tenure, the CMC more than doubled in size. As the CMC’s program manager, Vic had numerous high-level responsibilities, yet he always found the time to assist individual students, because that is where he felt he could make the greatest impact. Vic brings that same philosophy to Impro: as a Master Coach, he is responsible for programming and refining our methodology. Yet Vic still cares deeply about every participant he works with on a daily basis.

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