Current job openings

Growth Marketing Leader

In a nutshell: If you have ever dreamed of leading a critical team for a start-up (with great backing) that is looking to change the world, then this is your chance!

Impro.AI overview

We are building something special at Impro. Our platform enables executives, leaders and all employees to manage with clarity through an integrated and data-driven coaching, mentoring and consulting solution.  Managers and employees adopt new work habits using Impro’s 5 minute per day, micro-coaching app while executives optimize their company’s overall performance leveraging the organization-wide insights provided by the Impro platform. Our team works very closely together in supporting and learning from our customers in order to continuously strengthen our platform and our services.

 

Role brief

Joining us means that you are excited to do whatever it takes to grow our business – experimenting with multiple marketing programs and scaling the programs that yield the best lead generation and sales conversion. You will lead our small marketing team (which you will also need to grow as our business grows), partners and all of our marketing activities with the core goal of winning new clients and expanding our business with existing clients. You will work with all members of our team (currently there are ~20 of us), including our three Co-Founders (Chief Scientist, COO and CEO), while working directly for our COO.

 

Role responsibilities

  • Awareness
    • Champion our corporate branding and positioning.
    • Create awareness for Impro’s brand and products leveraging digital channels, PR and content creation.
  • Client Acquisition
    • Deliver and manage a rapid client acquisition strategy for B2B clients in the Canadian, US and European markets
    • Lead and manage our conversion funnel end-to-end.
  • Client Retention and Growth
    • Deliver and manage a client expansion strategy for our existing clients that enables us to realize a significant portion of our growth through the ‘land and expand’ approach.
    • Ensure we have the right metrics and action orientation in place to track and improve user and buyer engagement in order to optimize our client retention.
  • Marketing Operations
    • Work with partners, where warranted, to create and localize communications and marketing activities/assets.
    • Manage communications spend. Define performance KPIs that aim to maximize the efficiency of our marketing spend; analyze and optimize the performance of all channels.

 

Role requirements

  • A degree in Marketing, Communications, or a related field.
  • 5+ years prior experience in a similar role, mainly with B2B companies that have a global reach.
  • Proven experience leading and managing a conversion funnel end-to-end.
  • Strong knowledge of branding, content development, social networks, SEO/SEM, etc.
  • Exceptional verbal and written communication skills: a creative leader, who can transform ideas to written words across a number of mediums.
  • Proven ability to manage multiple and competing priorities simultaneously.
  • Excellent interpersonal and team leadership skills.
  • Experience in working with internal interfaces: product management, R&D, sales, etc.
  • Finally and importantly, your values align with our TEACH values:
    • Team Players – we all work well with each other and our customers
    • Enthusiastic – we are passionate to help our customers impact their worlds
    • Aspiring – we dream big
    • Creative – we leverage our diversity to solve challenges and develop new ideas
    • Humble – we are curious, admit mistakes and seek to continuously learn

Please submit your resume  on our application form.

 

Did you know that men will typically apply for a job when they meet only 60% of the qualifications, but women will often only apply if they meet 100% of them? Impro is committed to building a team that reflects the diversity of our customer base and thereby provides us a competitive edge.

Team Leader Coaching and Consulting

In a nutshell: If you have ever dreamed of leading a critical team for a start-up (with great backing) that is looking to change the world, then this is your chance!

About Impro.AI

We are building something special at Impro. We help organizations and individuals to manage from clarity. Our platform and services provide data-driven insights and tools that every executive needs to understand and optimize their company’s management behavior. By combining the best capabilities of AI and human mentorship, we offer a strategic solution that is systemic across coaching, mentoring, training and consulting. We help all employees, and their company as a whole, to realize new insights and improve performance, every day.

 

About the role

  • First and foremost, under the direction of the Chief Operating Officer, lead the recruitment, hiring, training, quality assurance and performance management of our Impro coaches
  • Work closely with the Chief Scientific Officer and their team to codify, implement and optimize Impro’s coaching, mentoring, training and consulting methodologies
  • Work closely with the Director of Customer Success to ensure you and your team deeply understand the goals of our corporate customers such that we can help all of their employees, and their company as a whole, to realize new insights and improve performance, every day
  • Be part of the team that meets with our corporate clients in order to plan and deliver our consulting level services
  • Be a champion of collecting and actioning feedback from the participants, corporate buyers, coaches and mentors within our network such that we can continuously improve our platform and services
  • Manage the budget for your team

 

About you

  • MBA preferred, Bachelor’s degree in business, commerce, sciences or another relevant field
  • 5+ years of experience in relevant roles within the consulting and/or human performance sectors, with experience in both analyst and consulting capacities
  • Proven effectiveness as a team leader, with an ability to get the best out of diverse people and personalities in order to optimally serve clients 
  • A personal interest in innovation, and optimizing human performance at scale
  • Ability to work proactively, implement structure where there is ambiguity, and collaborate across multiple functions to drive quick progress and practical solutions
  • Persistence and patience to work iteratively, as part of cohesive team, to implement and optimize Impro’s coaching, mentoring, training and consulting methodologies
  • Excellent written and verbal communication skills
  • Adept ability to work with platforms and tools that increase work efficiency
  • Finally and importantly, your values align with our TEACH values:
    • Team Players – we all work well with each other and our customers
    • Enthusiastic – we are passionate to help our customers impact their worlds
    • Aspiring – we dream big
    • Creative – we leverage our diversity to solve challenges and develop new ideas
    • Humble – we are curious, admit mistakes and seek to continuously learn

 

To apply

Please email your resume and cover letter to maya.liberman@impro.ai.

Full Stack Senior Devloper

A successful candidate will have strong experience with frontend as well as some previous backend experience in any technology and fundamental understandings of native cloud development.

 

Reporting To: Chief Architect

Location: Toronto, Ontario

Status: Full-time with competitive health, dental, insurance benefits.

Responsibilities:

  • Plan, develop, and maintain the core parts of the system, including frontend integration to backend and utilization of cloud technologies in the backend.
  • Work closely with Product Owner to develop UX/UI from mockups.
  • Plan and prioritize the upcoming work.

Requirements

  • 5+ years overall professional experience in software development, preferably in the web technologies space
  •  Experience and knowledge of React, including state management (MobX) and hooks.
  • Experience with at least one components library (preferably Material UI)
  • Experience and knowledge of TypeScript
  • Experience with NestJS
  • Experience with Azure/AWS
  • A strong understanding of APIs and knowledge of microservice patterns
  • Good understanding of data structures and experience with relational databases
  • Experience with source control (e.g. Git + Github) and modern software delivery techniques and tools, including pull requests and GitHub Actions
  • Willingness to roll up your sleeves and get the job done

Contact Information:

Maya Liberman – COO & CO-Founder

Email:  careers@impro.ai

 

Impro Coach

Do you get energized by coaching colleagues or friends to progress in their careers? Do you love word games, puzzles, and unlocking levels? Do you want the flexibility to work remotely part-time or full-time? Become an Impro Coach. 

Impro.AI provides data-driven insights and tools that every executive needs to understand and optimize their company’s management behavior. Our approach combines the best of AI and the human touch, through a unique technology platform, in order to provide powerful organizational consulting while bringing high quality coaching and mentoring to all levels of employees.

The Coach’s Role

Coaches propel our participants’ development and success daily by enhancing productivity, adaptability, and creativity through 1:1 online written coaching.

Job Requirements 

  • Ability to work 20 to 40 hours per week Monday to Friday 
  • Must be available for required coach meetings 12pm – 1pm PST, and a minimum of 10 hours during core business hours (8am – 5pm, both Pacific and Eastern time).

Job Responsibilities

  • Effectively collaborate, communicate and navigate change within a remote and dynamic start-up environment
  • Embrace and help design a disruptive coaching model that combines the human touch with a scientifically proven methodology and AI 
  • Promptly gain expertise in Impro’s coaching methodology and technology, with focused training by Impro’s Lead Coaches and Chief Scientific Officer
  • Effectively utilize Impro’s coaching methodology to provide micro-coaching to participants using the Impro.AI app and video conferencing
  • Attend team meetings and contribute to projects such as coaching methodology design, technology and process design, training documentation, and customer reports

Professional Qualifications

We are building a diverse team of coaches with deep industry and functional expertise that enables us to deliver value to the wide array of businesses we support and the professional situations our customers face. Some attributes of successful coaches are: 

  •  Minimum 2 – 3 years managerial experience preferably with an MBA. Experience as a management consultant is considered an asset. 
  • Cumulative 5 – 10 years of relevant work experience in a corporate, entrepreneurial or non-profit setting that allows you to understand various  business contexts (e.g. adopting a new strategic direction, team design and performance, customer experience, navigating change, virtual work, M&A integration, etc.)
  • Passion for mentoring and guiding others to take an ownership and growth approach to their development
  • Deep emotional intelligence, and the curiosity to be a life-long learner
  • Ability to deliver powerful written communication and high impact per word  
  • Ability to distill information and drive action through change in a dynamic start up
  • Skill and passion to apply and help continuously improve our methodology
  • Proficiency in using software for: word processing, spreadsheets, presentations, messaging, calendaring, and project management
  • Living by and promoting our values

        

We train Impro coaches to deliver value to participants using the Impro coaching methodology. We value industry knowledge, functional expertise, and critical thinking skills – professional coaching certification is not required. 

If you want the opportunity to help individuals across industries grow in their careers, let’s connect. Concise written communication is a critical skill in our organization, so please submit your resume and answer the screening questions on our application form.

CAREERS

Be the force of change

We are a diverse team with an ambition to help individuals and companies pursue their aspirations and make a more significant. By combining the best capabilities of AI and human mentorship, we offer a strategic solution that is systemic across coaching, mentoring, and consulting. To become part of the journey, Impro could be the place for you!

We listen. We empower.
We value your uniqueness.

Impro’s Commitment to Inclusion, Equity & Diversity

At Impro, we embrace and encourage diversity, flexibility, and connectivity between team members at all levels. We value the perspectives, needs and contributions of all individuals in our workplace.