Cookie Policy

Last updated: April 17, 2024

INTRODUCTION

Impro.ai and its affiliates worldwide (“Impro.ai”, “we,” “us”, or “our”) aim to provide a secure website and to improve our website for our website visitors and users (“you”, or “your”), including by remembering your preferences, recognizing you when you visit our website and personalizing and tailoring ads to your interests. To accomplish these purposes, we may use certain monitoring and tracking technologies, such as cookies, beacons, pixels, tags, and scripts (collectively, “Cookie(s)”). We also use similar technologies, for example, web beacons, Facebook Pixel and cookies that other third-party ad-networks use, that enable us to recognize when someone has visited our Services or opened an e-mail that we have sent them. For simplicity, we also refer to these technologies as “Cookies” in this Cookie Policy. 

These technologies are used in order to provide, maintain, and improve our website (the “Services”), to optimize our offerings and marketing activities, and to provide you with a better experience (for example, in order to track your preferences, to better secure our Services, to identify technical issues, and to monitor and improve the overall performance of our Services). 

This page contains information on what Cookies are, the Cookies used on our Services, how to reject Cookies, and some useful links for further reading on the subject. If you are unable to find the information you were looking for, or you have any further questions about the use of Cookies on our Services, please email us at pr*****@***ro.ai. 

For more information about our general privacy practices, please review our Privacy Policy. 

1. What are Cookies?

Cookies are small text files that are stored through the browser on your computer or mobile device (for example, Google Chrome or Safari) when you visit a website. They allow the website to store information such as, login information or language preferences. A Cookie typically contains the name of the domain (internet location) from which the Cookie originated, the “lifetime” of the Cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A Cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using our Services. You can think of Cookies as providing a so-called memory for the website, so that it can recognize you when you come back and respond appropriately. You are not obligated to accept all Cookies in order to visit our website, however, enabling Cookies may allow for a more personalized browsing experience and is required for most of our Services to work.

2. How do we use Cookies?

Impro.ai uses several different types of Cookies on our website:  

Essential Cookies: these Cookies are necessary for the Services to function properly and cannot be disabled. They are usually only set in response to actions made by you for example, when you enable functions like navigation or set preferences. These Cookies do not store information about you that will be used for other purposes.  

Preferences & Functional Cookies: these Cookies enable the Services to provide enhanced functionality and personalization. They may be set by us (first-party Cookies) or by third-party providers who work with us (third-party Cookies). 

Performance & Analytics Cookies: these Cookies are for internal use only. They help us to secure and maintain our Services, and to remember your preferences for tools found on the Services. They are also used for gathering analytics data on how you interact with our Services and the improvement performance of our Services accordingly. If you do not allow these Cookies, we will not know when you have visited our website. 

Targeting & Advertising Cookies: these Cookies make advertisement more relevant to you for instance, by preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, selecting advertisements that are based on your interests and measuring the number of ads displayed and their performance. Our advertising service providers may use it to show you relevant ads on different websites by uniquely identifying your browser and internet device. 

Social Networking Cookies:  we use such Cookies to enable you to share pages and content that you find interesting on our Services through third-party social networking platforms and other websites and applications.  We may also use these types of Cookies for advertising purposes. Depending on your social media account settings, we automatically receive information from the social media platform. To learn more about social media Cookies, please refer to your social media platform’s cookie policy and privacy policy. 

Unless you specifically inform us (for instance, by sending us correspondence from the Services), we will not know who you are. You can reset your browser either to notify you when you receive a Cookie or refuse to accept Cookies. If you refuse to accept Cookies, you may not be able to use some of the features available on the Services. 

3. How long does Cookies last?

The length of time a Cookie stays on your device varies depending on its purpose.  

A Cookie that remains on your device after your session is concluded (until it expires or deleted) is called a “Persistent Cookie”. Persistent Cookies are used for different purposes, such as tracking your preferences, login information, your interaction with our Services and the effectiveness of our targeting Cookies.  

A Cookie that is automatically deleted once your session is concluded is called a “Session Cookie”. Session Cookies are used for the duration of your stay on our website and are automatically deleted when you exit the browser.  

4. Which Cookies do we use?

 

There are different types of Cookies that we use including: 

(a) First-party Cookies which are Cookies placed on your device directly by us; 

(b) Third-party Cookies which are Cookies placed on your device by our affiliates and service providers; 

(c)Session Cookies which only last until you close your browser or exit our Services. We use session Cookies for various reasons, including to learn more about your use of our Services during one single session and to help you to use our Services more efficiently; and  

(d) Persistent Cookies which have a longer lifespan and are not automatically deleted when you close your browser or exit our Services. These types of Cookies are primarily used to help you quickly sign-in to our Services again and for analytical purposes. 

 

Cookie Source 

Purpose 

Description 

Impro 

Essential 

 

DoubleClick 

Preferences & Functional 

Website monitoring 

Youtube 

Preferences & Functional 

User Interface  

Google Analytics 

Performance & Analytics 

Insights into our marketing effort 

 

5. How can you reject or remove Cookies?

You have a choice regarding the use of Cookies as described in this Cookie Policy. Please note that rejecting or removing certain Cookies may result in inadequate Services or complete inability to use our Services.  

You can adjust your web browser settings, usually located in the ‘Options’ or ‘Preferences’ menu of your browser. In order to delete stored Cookies or to change these settings, the following links may be helpful: 

Please review the specific steps involved for such settings in your particular browser help menu as each browser uses different procedures.  

If you are primarily concerned about third-party Cookies generated by advertisers, and you live in the US, Canada, Europe or the UK, you can also opt out from the collection of your data by our advertising service providers who participate in the Digital Advertising Alliance.  

Opt-out by visiting: 

Please note that opting out does not mean you will not see any advertisements; it only means that you won’t see personalized advertisements from the companies that participate in the opt-out programs. Lastly, if you delete Cookies on your device after you opted out, you will need to opt-out again. 

In addition, on your mobile device (e.g., iPhone, iPad or Android), you can change your device settings to control whether you see online interest-based ads. The procedure for managing device identifiers is slightly different for each device so please review the specific steps in the help or settings menu of your particular device. 

Please note that when you get a new computer, install a new browser, erase or otherwise alter your browser’s cookie file (including upgrading certain browsers), you may also clear the opt-out Cookies installed once you opt-out, so an additional opt-out will be necessary to prevent additional tracking. 

6. Useful links

For more information regarding Cookies, you may find the following websites useful: 

7. “Do Not Track” signals

Some web browsers may transmit “Do Not Track” signals to websites with which the browser communicates, telling the website not to follow its online movements. Because of differences in how web browsers interpret this feature and send those signals, and general lack of standardization, it is not always clear whether visitors and users intend for these signals to be transmitted or whether they are even aware of them. Therefore, as many other reputable websites, we currently do not respond to such “Do Not Track” signals.